Infrastructure Monitoring
Track uptime, DNS resolution, application response, bandwidth behavior, and server health signals across communication-dependent environments.
Enterprise services
Ancillary services for healthcare communication operations.
Med Pulse provides the ecosystem around fax-dependent and email-dependent workflows: monitoring, delivery evidence, archive retention, security review, continuity planning, and ticketed technical support.
Operations workspaceService visibility
24/7Escalation pathAuditEvidence workflowNOCMonitoring oversight
Ticketed production support intakeArchive and documentation requestsDNS, uptime, endpoint, and line-health review
Service portfolio
Five service lines built for operational visibility, retained evidence, and clean audit trails.
Security & Compliance
Support SSL validation, vulnerability review, phishing-domain monitoring, audit log review, and privacy readiness programs.
Document, Email & Advisory
Layer archive retention, delivery confirmations, email continuity, phishing training, and recurring advisory reviews around existing systems.
Service catalog
Modular monthly services for monitoring, security, document retention, email continuity, and advisory oversight.
Each service is scoped as an ancillary operations workstream. Med Pulse supports the surrounding ecosystem; it does not replace the customer’s underlying fax or communication platform.
Infrastructure Monitoring
Visibility across the infrastructure signals that keep healthcare communications dependable: uptime, DNS resolution, server performance, bandwidth behavior, and application response.
Availability signals
Performance context
Resolution visibility
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Security & Compliance
Recurring security checks and review workflows for certificates, exposure, impersonation risk, audit logs, privacy readiness, and credential monitoring.
External posture
Brand and access signals
Compliance records
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Document & Fax Records
Retention, confirmation, and log-review services around fax-dependent healthcare workflows, without replacing the customer transmission system.
Retained evidence
Delivery context
Review workflows
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Email & Communication Continuity
Email screening, retention, continuity planning, and awareness services for teams that need dependable communication operations.
Message protection
Continuity planning
Retention and readiness
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Advisory & Consulting
Scheduled advisory cycles for security posture, compliance readiness, business continuity, and vendor-risk review.
Recurring posture review
Continuity preparation
Vendor and compliance context
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Platform screenshots
A customer portal built around operations, integrations, and retained documentation.
Service contacts can manage the work around clinical communications: API context, archive retrieval, support tickets, routing requests, notification workflows, and compliance documentation.
API context
Manage notification, evidence, and archive permissions from one workspace.
Operations teams can scope API access by environment, permitted actions, and technical owner before connecting ancillary service events to internal systems.
Service API
Production eventsActive
Allowed IPs3 ranges
Webhook endpointVerified
NotifyEvidenceArchive
Document archiving
Retrieve transmission records and evidence packages without chasing inboxes.
The archive workflow gives authorized users structured search, retained transmission metadata, and documentation packages for audits or internal review.
Archive retrieval
Date rangeFacilityStatus
Transmission recordDeliveredCompliance bundleReadyRouting recordReview
Packages by customer size
Choose coverage by organization stage, not by sorting through a product wall.
Med Pulse packages are organized around how healthcare teams actually buy: small practices, growing groups, regional operations, and enterprise programs.
Small practices
Single-site clinics and lean teams
Start with the operational services smaller practices usually need first: uptime visibility, certificate oversight, email screening, delivery evidence, and basic continuity coverage.
Essential Infrastructure ShieldBaseline protection for smaller healthcare organizations that need reliable monitoring, certificate oversight, email screening, fax-record retention, and log review.
$409.85$4,398.30 yearly
Business Continuity EssentialsContinuity coverage for teams that need DNS visibility, server performance context, email failover planning, phishing-domain monitoring, and delivery confirmation records.
$449.85$4,858.38 yearly
Scope small-practice coverage
Growing practices
Multi-provider groups and expanding locations
Add deeper security review, performance analytics, continuity planning, and recurring advisory coverage as the organization adds systems, users, and operating complexity.
Security Posture ManagementA focused security review package for practices that want recurring external scanning, credential-exposure monitoring, privacy review, and advisory guidance.
$459.85$4,965.84 yearly
Complete Infrastructure ManagementA broader infrastructure bundle for organizations that need monitoring across uptime, servers, bandwidth, application response, certificates, and fax-related log review.
$499.95$5,399.46 yearly
Advanced Threat ProtectionSecurity coverage for growing healthcare teams that need recurring scanning, impersonation monitoring, email filtering, phishing simulation, and audit-log review.
$579.95$5,879.46 yearly
Build a growth package
Regional organizations
Multi-site healthcare operations
Standardize monitoring, compliance readiness, communication continuity, vendor-risk review, and governance workflows across larger administrative and clinical footprints.
Enterprise Readiness SuiteA readiness package for multi-site teams preparing for stronger governance across monitoring, security, privacy, email retention, and DNS visibility.
$649.95$6,539.46 yearly
Enterprise Compliance & GovernanceGovernance-oriented coverage for large organizations that need recurring compliance, privacy, audit-log, vendor-risk, continuity, and advisory review cycles.
Starting at $949.70Starting at $10,256.76 yearly
Managed Infrastructure & SecurityInfrastructure and security coverage for larger environments with monitoring, DNS services, API access, certificate oversight, and external vulnerability review.
Starting at $829.55Starting at $8,959.14 yearly
Executive Security & Privacy SuiteExecutive-facing protection for organizations that need tighter coverage around credential exposure, domain impersonation, email risk, domain controls, and DNS security.
Starting at $499.55Starting at $5,395.14 yearly
Plan regional coverage
Enterprise
Hospital networks and enterprise programs
Create a broad managed service program with dedicated account oversight, priority support, continuity planning, compliance review, and service-line coverage at enterprise scale.
Enterprise package pricing is based on scope, locations, domains, systems, archive volume, and support expectations. Published enterprise amounts are base planning ranges.
Service detail
Transparent add-on pricing for audit, routing, support, and archive workstreams.
| Service | Description | Unit price |
|---|---|---|
| Network Uptime Monitoring | Continuous availability checks with real-time alerting, downtime context, and incident summaries. | $99.95 / month |
| DNS Propagation Monitoring | Global nameserver monitoring to confirm consistent DNS resolution after updates. | $79.95 / month |
| Vulnerability Surface Scanning | Weekly external review for exposed services, open ports, and known public vulnerabilities. | $149.95 / month |
| Privacy Compliance Review | Quarterly review of data-handling practices, customer-facing notices, and operating procedures. | $99.95 / month |
| Fax Archive Retention | Secure archive support for fax-related records, retrieval requests, and retained metadata. | $49.95 / month |
| Fax Delivery Confirmation | Storage and organization of outbound delivery confirmation receipts. | $29.95 / month |
| Email Continuity Service | Failover planning and continuity support for email-dependent operations. | $59.95 / month |
| Business Continuity Planning | Annual review of disaster recovery readiness and continuity improvement priorities. | $249.95 / month |
Operating model
A clear path from service event to documented outcome.
Endpoint signal
Capture service context from routing, line health, and transmission events.
NOC review
Classify operational impact and determine whether isolation, escalation, or documentation is required.
Ticket resolution
Assign the work, track progress, and keep the right account contact aligned.
Evidence package
Preserve the support record, route event, and retrieval notes for compliance follow-up.
