Message protection
Support inbound and outbound screening for common email threats and unwanted traffic.
Email & Communication Continuity
Email continuity and communication safeguards for healthcare teams.
Healthcare teams rely on email for scheduling, administrative coordination, vendor communication, and operational follow-up. Med Pulse helps customers add a structured service layer for screening, continuity, retention, and employee readiness.
Email & Communication ContinuityService line
ScreenSignalArchiveWorkflowFailoverReview
Product-specific support intake and account contextStandalone service options with monthly pricingDocumented follow-up through online support workflows
What it covers
Email & Communication Continuity is built around practical operating workflows.
Continuity planning
Keep communication continuity requirements visible before a primary email disruption creates operational friction.
Retention and readiness
Support searchable records and staff awareness programs as part of the broader communication environment.
Standalone services
Available products in Email & Communication Continuity.
These services can be scoped individually or combined into one of the Med Pulse customer-size packages.
Email Security Screening
Inbound and outbound filtering support for malware, phishing attempts, spam, and unwanted email.
Email Archiving & Retention
Searchable email archive support for compliance, records management, and internal review.
Email Continuity Service
Failover planning and continuity support to preserve access during primary email disruption.
Phishing Simulation & Training
Quarterly phishing simulations and awareness reporting to strengthen employee readiness.
Customer value
Why teams add this line to the Med Pulse service model.
Each product line is designed to create clearer operating context, cleaner support handoffs, and better documentation around the communication workflows customers already rely on.
Cleaner communication operationsEmail-dependent workflows receive screening, archive, and continuity support in one service model.
Reduced disruption riskContinuity planning gives customers a path for preserving communication access during outages.
More prepared usersRecurring awareness campaigns help teams recognize suspicious email behavior.
Portal workflow
Service context, requests, and documentation stay connected.
Customers can use the portal experience to route support requests, review archive context, coordinate API-enabled events, and keep operational records close to the work.
API context
Manage notification, evidence, and archive permissions from one workspace.
Operations teams can scope API access by environment, permitted actions, and technical owner before connecting ancillary service events to internal systems.
Service API
Production eventsActive
Allowed IPs3 ranges
Webhook endpointVerified
NotifyEvidenceArchive
Document archiving
Retrieve transmission records and evidence packages without chasing inboxes.
The archive workflow gives authorized users structured search, retained transmission metadata, and documentation packages for audits or internal review.
Archive retrieval
Date rangeFacilityStatus
Transmission recordDeliveredCompliance bundleReadyRouting recordReview
Next step
Scope Email & Communication Continuity for your organization.
Tell us about your locations, systems, support expectations, compliance priorities, and the communication workflows you need to strengthen.
