Monitor the environment
Track uptime, DNS propagation, application response, bandwidth behavior, and service health signals so teams can detect issues earlier.
Healthcare operations platform
Enterprise service infrastructure for healthcare communication workflows.
Med Pulse gives healthcare teams the operational layer around document exchange: infrastructure monitoring, security review, delivery evidence, archive retrieval, communication continuity, and ticketed technical support.
24/7/365On-call escalation
5Service lines
USCA, TX, NY teams
What Med Pulse provides
A control plane for the services surrounding healthcare communications.
Med Pulse does not replace your existing fax or communication systems. It strengthens the ecosystem around them with monitoring, retained records, notifications, support workflows, and compliance-oriented service operations.
Document the work
Retain delivery confirmations, communication records, audit logs, archive requests, and service history in a cleaner operational workflow.
Route support online
Convert service questions into tickets with priority, account context, technical notes, and escalation paths for production-impacting events.
Healthcare fit
Built for clinics, specialty practices, regional groups, and healthcare operations teams.
Referral offices, billing teams, records departments, and administrative operators still depend on legacy communication channels. Med Pulse brings enterprise visibility and support discipline to the services around those channels.
Infrastructure monitoringAvailability, performance, DNS, application, and bandwidth signals.
Security and complianceSSL validation, external vulnerability review, phishing-domain monitoring, and audit log review.
Archive and evidenceFax-related records, delivery confirmations, log review, and retrieval support.
Service catalog
Modular service lines for communication resilience, compliance readiness, and operational oversight.
Infrastructure Monitoring
Visibility across the infrastructure signals that keep healthcare communications dependable: uptime, DNS resolution, server performance, bandwidth behavior, and application response.
Availability signals
Performance context
Resolution visibility
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Security & Compliance
Recurring security checks and review workflows for certificates, exposure, impersonation risk, audit logs, privacy readiness, and credential monitoring.
External posture
Brand and access signals
Compliance records
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Document & Fax Records
Retention, confirmation, and log-review services around fax-dependent healthcare workflows, without replacing the customer transmission system.
Retained evidence
Delivery context
Review workflows
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Email & Communication Continuity
Email screening, retention, continuity planning, and awareness services for teams that need dependable communication operations.
Message protection
Continuity planning
Retention and readiness
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Advisory & Consulting
Scheduled advisory cycles for security posture, compliance readiness, business continuity, and vendor-risk review.
Recurring posture review
Continuity preparation
Vendor and compliance context
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Portal preview
API context and document archive workflows customers can understand.
The customer portal is designed for service contacts who need to request support, review archive context, manage API permissions, and keep operational records close to the work.
API context
Manage notification, evidence, and archive permissions from one workspace.
Operations teams can scope API access by environment, permitted actions, and technical owner before connecting ancillary service events to internal systems.
Service API
Production eventsActive
Allowed IPs3 ranges
Webhook endpointVerified
NotifyEvidenceArchive
Document archiving
Retrieve transmission records and evidence packages without chasing inboxes.
The archive workflow gives authorized users structured search, retained transmission metadata, and documentation packages for audits or internal review.
Archive retrieval
Date rangeFacilityStatus
Transmission recordDeliveredCompliance bundleReadyRouting recordReview
24/7/365On-call escalation for production-impacting issues3 regionsTeams based in California, Texas, and New YorkOnline-firstTicketed support and sales workflowsAudit-awareArchive and documentation request support
Next step
Build a service layer around the communication systems your teams already use.
Tell us about your locations, endpoints, monitoring needs, archive requirements, and compliance priorities.
