Contact Us

Healthcare solutions

Secure communications infrastructure for modern care networks.

Med Pulse helps healthcare organizations operate the service layer around fax-dependent workflows: notifications, delivery evidence, archive retrieval, routing support, and compliance-ready documentation.

Operations workspaceService visibility
24/7Escalation pathAuditEvidence workflowNOCMonitoring oversight
Ticketed production support intakeArchive and documentation requestsDNS, uptime, endpoint, and line-health review

Care settings

Purpose-built for teams that need stronger controls around document exchange.

Independent clinics

Give smaller teams clearer service notifications, delivery context, and archive support without adding administrative overhead.

Specialty practices

Support referral, authorization, lab, imaging, and records workflows with retained evidence and searchable operational context.

Regional networks

Standardize ancillary communications services across multiple locations with clearer ownership, escalation, and archive retrieval processes.

Platform approach

Make critical communication workflows easier to monitor, document, and support.

Med Pulse connects the ancillary layer around healthcare document exchange: user context, notification events, service requests, archive access, and account-level support history.

Delivery confidenceStatus notifications and exception context that help teams understand what happened. Evidence by designRequest and support records structured for review instead of scattered across inboxes. Online supportTicketed intake routed to teams in California, Texas, and New York.

Customer portal

Operations, APIs, and archive requests in one customer workspace.

API context

Manage notification, evidence, and archive permissions from one workspace.

Operations teams can scope API access by environment, permitted actions, and technical owner before connecting ancillary service events to internal systems.

Med PulseDashboardAPI KeysWebhooksAudit Log
Service API
Production eventsActive
Allowed IPs3 ranges
Webhook endpointVerified
NotifyEvidenceArchive

Document archiving

Retrieve transmission records and evidence packages without chasing inboxes.

The archive workflow gives authorized users structured search, retained transmission metadata, and documentation packages for audits or internal review.

Archive VaultSearchRetentionExportsRequests
Archive retrieval
Date rangeFacilityStatus
Transmission recordDeliveredCompliance bundleReadyRouting recordReview
24/7/365On-call escalation for production-impacting issues3 regionsTeams based in California, Texas, and New YorkOnline-firstTicketed support and sales workflowsAudit-awareArchive and documentation request support

Next step

Build the right service model for your healthcare organization.

Share your footprint, endpoint volume, and compliance priorities. An account executive will follow up with the right next step.